PRIVACY POLICY

We promise to respect your personal data and to handle it in a safe and secure way. We will never sell, rent or distribute this information to anyone for marketing purposes. By shopping with us you are agreeing to our privacy policy, we recommend that you read through the following information to understand how we use and handle the data you provide us. 

The information we gather falls into the two falling categories;

1. Personally identifiable information

When you order on our site we collect information about you such as your name, mailing address, email address and telephone number. We use this information to process your order and to contact you in regards to your order. If you subscribe to our mailing list we will send you news and information by email, you can opt out of this at any point by unsubscribing. 

2. Aggregate information

When you use our site we may collect tracking information such as your browser type, the operating system you use and pages visited on the site. This information does not identify you personally and is used for analytics purposes. 


Third Party Data Processors

As a small business we utilise third-party data processors such as Squarespace and MailChimp to help manage our website and marketing database. Under the terms of their individual privacy policies, these processors store data on secure servers and will not contact people on our lists, sell or share our lists with any other party, except in response to a complaint or as required by law.  


Social Media 

Any information or materials you submit to us via a social media platform is done so without any expectation of privacy. We do not have control of your privacy via these platforms. Your interactions on these platforms are governed by the individual privacy policies of the companies that provide them. 


Francli Craftwear reserves the right to update this privacy policy in the future. If you have any questions or concerns about the privacy of your information, contact us directly at hello@francli.co.uk